Governmental & Legal Assistance

Boston 311

Connecting residents to city services 24 hours a day, 7 days a week, BOS:311 is a convenient way you can report concerns and access resources in the City of Boston.

City of Boston’s Inspectional Services Department

The Inspectional Services Department (ISD) is responsible for administering and enforcing building, housing, health, sanitation, and safety regulations. If you have concerns about the quality of your off-campus housing, request an inspection with your city’s ISD.

Massachusetts “Health at Home” Website

This initiative allows residents to submit reports directly to the Office of the Attorney General regarding specific home environmental health concerns and provides contact information for agencies, advocates, and legal assistance programs.

Fair Housing Law

Discrimination towards a protected class by a housing provider is illegal. Mass Fair Housing can assist in filing a complaint.

MA Attorney General’s Office

Want to file a consumer complaint? The Consumer Advocacy & Response Division, as well as other assistance hotlines, may be able to help.

Massachusetts Bar Association’s Lawyer Referral Service

The Massachusetts Bar Association's Lawyer Referral Service can connect local attorneys to tenants who need one.