Housing Concern Resources

Housing Code Checklist

This checklist will walk you through the Sanitary Code requirements that your apartment must meet. Contact your landlord or property manager directly with concerns.

Tenant Rights and Responsibilities

As a tenant, you have both rights and responsibilities. Take a look at this site to review what is expected of you and what you can expect in return.

Boston 311

Connecting residents to city services 24 hours a day, 7 days a week, BOS:311 is a convenient way you can report concerns and access resources in the City of Boston.

City of Boston’s Inspectional Services Department

The Inspectional Services Department (ISD) is responsible for administering and enforcing building, housing, health, sanitation, and safety regulations. If you have concerns about the quality of your off-campus housing, request an inspection with your city’s ISD.

Massachusetts “Health at Home” Website

This initiative allows residents to submit reports directly to the Office of the Attorney General regarding specific home environmental health concerns and provides contact information for agencies, advocates, and legal assistance programs.